Q: Who is Cashex.is?
A: We are an E-Currencies exchanger and deal with 6 different E-Currencies (Bitcoin, Litecoin, PerfectMoney, OKPAY, PAYEER, and WebMoney) and will add some more soon.

Q: What are your exchange rates?
A: Our rates are variable and you can check our rates on our fees page.

Q: Are the exchanges instantaneous?
A: Because of security reasons, excahnges will be done manually. As such, they may take up to 72 hours. However, usually most exchanges are completed within 30 minutes.

Q: Why my transaction has not been completed after 72 Hours?
We reserve the right to refuse a transaction, if we notice any kind of suspicious activity.

Q: What can I do if I made a mistake on my account number?
We can correct your mistake, if the exchange is not completed yet. However, we will not be liable for any loss of money, if you send us incorrect account number after completing transactions.

More Questions? Feel free to contact us.